Customer Success : The "secret sauce" of leading B2B SaaS organizations ft Qonto, Algolia & Cumul.io
Replay webinar
2021-05-21 | 11:00 AM - 12:00 PM
About this session
Less churn, more revenue, constant product feedback, client testimonials: who are the stars of the organization that can drive such an impressive number of inputs into their organizations? The CS team. How to structure such a team? How to automatize when the client base scales? Customer Success or Customer Support, what’s the difference? Here are a bunch of questions we’ll be answering with the most caring experts of the B2B SaaS industry.